Legal

Privacy Policy

Effective Date: July 18, 2026

Welcome to ILMWALA HUB. Your privacy is important to us. This Privacy Policy explains how ILMWALA HUB ("we", "our", or "us") collects, uses, stores, and protects your information when you use our website, student portal, teacher portal, or any of our online educational services.

By accessing or using any ILMWALA HUB service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

Full name
Email address
Phone / WhatsApp number
Date of birth (where required)
Parent or guardian details (where applicable)
Profile photograph (optional)
Student ID and account credentials

Academic Information

Enrolled courses
Attendance records
Assessment results
Assignment submissions
Teacher feedback
Learning progress

Payment Information

When applicable, we may collect transaction references, payment dates, and payment status. We do not store your debit or credit card information on our servers.

Technical Information

IP address
Browser type
Device information
Operating system
Pages visited
Session information
Cookies and similar technologies

2. How We Use Your Information

Create and manage your account
Enroll you in educational programs
Deliver live and recorded classes
Track academic progress
Communicate important announcements
Provide academic and technical support
Process registrations and payments
Improve our services
Prevent fraud and unauthorized access
Comply with legal obligations

3. Student Portal Information

When using the ILMWALA HUB Student Portal, we may store:

Attendance
Course enrollments
Assignment submissions
Test and examination results
Download history of learning resources
Account activity
Notifications
Login history for security purposes

4. Teacher Portal Information

Teachers using our platform may have information stored including:

Name and contact details
Assigned courses
Class schedules
Student records relevant to their teaching
Uploaded educational resources
Attendance and grading records

5. Cookies

Our website and portals may use cookies to:

Keep you signed in
Remember your preferences
Improve website performance
Understand website usage
Enhance security

6. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may only be shared when necessary with:

Payment service providers
Technology and hosting providers
Communication service providers
Government or legal authorities where required by law

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain academic records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You may have the right to:

Access your personal information
Request corrections
Request deletion of eligible information
Update your contact details
Withdraw consent where applicable
Request information about how your data is processed

10. Children's Privacy

Many of our students are under 18 years of age. Parents or legal guardians may provide information or consent where required.

11. Third-Party Services

Our platform may integrate with trusted third-party services, including but not limited to:

Zoom
Google Workspace
WhatsApp
Payment providers
Cloud hosting providers

12. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

ILMWALA HUB
Email: hello@ilmwalahub.com
WhatsApp: +92 325 4553040